Confirm before you act
Check a customer is really connected, and on which router, while they are on the phone.
Routers and access
Know exactly who is connected, where, and how much they are using. When a customer says their internet is slow or down, guessing wastes time. Live sessions shows everyone online across your routers right now, each with their device, IP address, router, uptime and traffic, so support can confirm the service before changing anything.
Check a customer is really connected, and on which router, while they are on the phone.
End a session so the device reconnects with its current package.
See top data users and the traffic on every session.
Reports show peak sessions and why sessions ended.
Live sessions shows everyone online across your routers right now. Each session carries the subscriber, device, address, router, uptime and traffic, so support can confirm service before changing anything.
See whether the customer is online and how much traffic their device is moving.
Watch peak sessions per router before a tower gets overloaded.
Notice when one account appears on more devices than its package allows.
Connect subscriber packages, invoices, payments and PPPoE access decisions in one operational loop.
Sell time, data or speed-based access and keep the customer, transaction and Hotspot session connected.
Use current subscriber and package state when the network requests authentication, authorization and accounting.
Onboarding support connects your first MikroTik router and payment gateway.