Everything your ISP runs on
Subscribers, billing, payments, RADIUS, MikroTik, support and reporting on one operating record.
Subscribers and support
Turn a prospect into a subscriber account. Then manage identity, self-service and support from one record.
Track prospects, follow-ups and conversion into subscriber accounts, and keep the sales history.
Learn more Subscriber managementKeep identity, contacts, packages, balances and access state together, from sign-up to renewal.
Learn more Subscriber importsBring existing records into Centipid in controlled batches, with validation before accounts go live.
Learn more Subscriber portalSubscribers see their balances, invoices, receipts, packages and renewal options in one place.
Learn more Support ticketsTrack customer issues with billing and network context for the staff member handling them.
Learn moreRouters and network access
Run PPPoE and Hotspot access, authenticate through RADIUS, set up and monitor routers, and map your physical network.
Use current subscriber and package status for authentication, authorization and accounting.
Learn more MikroTik provisioningBring MikroTik routers into Centipid with consistent identity, access and service settings.
Learn more Packages and pricingSet prices, durations, speed policies, trials and bundles once, then assign them.
Learn more Live sessions and usageSee who is online, where each session started and how usage is moving.
Learn more Router monitoring and alertsMonitor routers over SNMP and get alerts by email, SMS or WhatsApp.
Learn more Router backupsKeep recoverable configuration records for managed routers so support does not depend on the device staying available.
Learn more Remote Winbox accessOpen a controlled remote Winbox path to managed MikroTik routers without exposing every device directly to the internet.
Learn more TR-069 device managementRead and manage the terminals in customers' homes over TR-069: signal, WiFi, line tests and reboots, from the subscriber record.
Learn more IP and MAC bindingsAssociate network identifiers with the correct subscriber and service so access and support decisions use consistent identity.
Learn more Equipment inventoryTrack network and subscriber equipment by identity, location, assignment and current operating context.
Learn more Fiber mapMap fiber routes, nodes, strands, ports, drops and connected subscribers in one geographic operating view.
Learn more Custom captive portalsGive Hotspot customers a branded place to choose access, pay and get help.
Learn moreBilling and payments
Invoice subscribers, issue credit notes, collect and reconcile payments, sell vouchers, record expenses and track every withdrawal.
Each subscriber plan becomes a predictable invoice schedule, and any invoice can take a full or partial credit note.
Learn more Payment reconciliationCentipid matches each payment to its subscriber and invoice, and holds any it cannot match for staff to claim.
Learn more Automated payment collectionEach confirmed payment by mobile money, card or voucher flows straight into billing and renews the subscriber.
Learn more Voucher agent salesHand voucher stock to accountable agents and follow each code from sale to use.
Learn more Expense managementRecord running costs next to collections.
Learn more Collections and withdrawalsTrack collected money, balances and withdrawals, with a clear record of who moved money and why.
Learn more Revenue reportingRead collections, outstanding balances, package performance and subscriber growth from the billing ledger.
Learn moreCampaigns and portals
Message subscribers, send billing reminders and confirmations, and promote offers where Hotspot customers connect.
Send billing and service messages through the channels customers already use.
Learn more Notifications and remindersSend payment confirmations, renewal notices, login details and overdue reminders.
Learn more Captive portal and promotionsShow packages, service messages and offers when Hotspot customers connect.
Learn moreReports and records
Read reports on billing and network activity, search operational records and export the data your team needs.
Review subscriber, billing, collection, support and network performance.
Learn more Search and data exportsFind records fast and export data for reporting, migration and reconciliation.
Learn more Audit logs and changelogKeep a searchable history of key account and settings changes.
Learn moreTeams and automation
Control staff roles, run multiple branches, manage affiliate referrals and connect the AI assistant and its clients.
Give each staff member only the access their role needs.
Learn more Multi-branch operationsRun several branches and still see the whole ISP in one view.
Learn more Affiliate referralsTrack ISP referrals and the commission earned when a referred operator becomes an eligible Centipid customer.
Learn more AI assistantAsk billing and network questions in plain language. Supported changes need your confirmation first.
Learn more MCP integrationsConnect compatible AI clients to your ISP workspace without bypassing permissions or confirmation.
Learn moreTry it on your own network
Every provider and its setup guide is on the integrations page.