Everything your ISP runs on
Subscribers, billing, payments, RADIUS, MikroTik, support and reporting on one operating record.
Customers.
Turn a prospect into a subscriber account, then manage identity, self-service and support from one record.
Leads and sales pipeline
Track prospects, follow-up work and conversion into subscriber accounts without losing the commercial history.
Subscriber management
Keep identity, contacts, packages, balances and access state together from sign-up through renewal.
Subscriber imports
Bring existing subscriber records into Centipid in controlled batches with validation before accounts go live.
Subscriber portal
Give subscribers one place to see balances, invoices, receipts, packages and renewal options.
Support tickets
Track customer issues with subscriber, billing and network context available to the team handling the request.
Network.
Run PPPoE and Hotspot access, authenticate through RADIUS, provision and monitor routers, and map the physical plant.
PPPoE billing
Connect subscriber packages, invoices, payments and PPPoE access decisions in one operational loop.
Hotspot billing
Sell time, data or speed-based access and keep the customer, transaction and Hotspot session connected.
RADIUS authentication
Use current subscriber and package state when the network requests authentication, authorization and accounting.
MikroTik provisioning
Bring a MikroTik router into the Centipid operating loop with consistent identity, access and service configuration.
Packages and pricing
Define prices, durations, speed policies, trials and bundles once, then assign them consistently.
Live sessions and usage
See who is online, where the session started and how subscriber usage is moving while service is active.
Router monitoring and alerts
Watch managed routers for availability and operating health, then surface changes that need an operator response.
Router backups
Keep recoverable configuration records for managed routers so support does not depend on the device staying available.
Remote Winbox access
Open a controlled remote Winbox path to managed MikroTik routers without exposing every device directly to the internet.
IP and MAC bindings
Associate network identifiers with the correct subscriber and service so access and support decisions use consistent identity.
Equipment inventory
Track network and subscriber equipment by identity, location, assignment and current operating context.
Fiber map
Map fiber routes, nodes, strands, ports, drops and connected subscribers in one geographic operating view.
Custom captive portals
Give Hotspot customers a branded place to choose access, pay and get help.
Finance.
Invoice subscribers, collect and reconcile payments, sell vouchers, record expenses and track every withdrawal.
Recurring invoicing
Turn each subscriber plan into a predictable invoice schedule without rebuilding the charge every month.
Payment reconciliation
Match incoming receipts to the right subscriber and invoice across automated and operator-recorded payment channels.
Automated payment collection
Accept payment events from the channels your ISP uses and carry each confirmed transaction into billing and renewal.
Vouchers and agent sales
Generate voucher stock, distribute it through accountable agents and follow each code through sale and redemption.
Expense management
Record operating expenses alongside collections so the finance team can see more than incoming revenue.
Collections and withdrawals
Track collected value, balances and withdrawal activity with a clear record of who moved money and why.
Revenue reporting
Read collections, outstanding balances, package performance and subscriber growth from the billing ledger.
Outreach.
Message subscribers, send billing reminders and confirmations, and promote offers where Hotspot customers connect.
Subscriber communications
Send billing and service communication through the channels customers already use while retaining delivery context.
Notifications and reminders
Send payment confirmations, upcoming renewal notices, credentials and overdue reminders from the billing event.
Captive portal and promotions
Present packages, service messages and ISP promotions at the point where Hotspot customers connect.
Insights.
Read reports on billing and network activity, search operational records and export the data your team needs.
Analytics and reports
Review subscriber, billing, collection, support and network performance from the activity already recorded in Centipid.
Search and data exports
Find operational records quickly and export structured data for approved reporting, migration and reconciliation work.
Audit logs and changelog
Keep a searchable history of important account and configuration changes so teams can explain what happened.
Platform.
Control staff roles, run multiple branches, manage affiliate referrals and connect the AI assistant and its clients.
Staff roles and permissions
Give each operator the access required for their role while protecting billing, subscriber and configuration work.
Multi-branch operations
Run subscriber, staff and revenue activity across multiple branches without losing a consolidated view of the ISP.
Affiliate referrals
Track qualified ISP referrals and the commission earned when a referred operator becomes an eligible Centipid customer.
AI assistant
Explore billing and network questions in plain language, with confirmation before supported changes.
MCP integrations
Connect compatible AI clients to one ISP workspace without bypassing permissions or confirmation.
Try it on your own network
Every provider and its setup guide is on the integrations page.