Fewer disconnections
Reminders go out before expiry, at the lead time you set.
Campaigns and portals
Remind customers before they expire, so they pay before they are cut off. Customers forget their renewal date, get disconnected and then call angry. Notifications are sent by billing events, not by staff: a renewal reminder before expiry, a confirmation when they pay, credentials for a new account, and a message when access ends, each filled in with that subscriber’s own details.
Reminders go out before expiry, at the lead time you set.
Customers get a confirmation with the amount and new expiry.
Billing events send the messages, not your staff.
Each message uses the subscriber’s own package, amount and dates.
Notifications are sent by billing events rather than by staff. A payment, an upcoming expiry or a new account sends the right template, filled in with that subscriber's own package, amount and dates.
Nudge customers by SMS and WhatsApp to renew in time.
Confirm mobile money payments so customers stop calling to check.
Send login details as soon as the account is created.
Onboarding support connects your first MikroTik router and payment gateway.