Teams and automation

Staff roles and permissions for ISPs

The right access for each person

Give every staff member exactly the access their job needs, and no more. A cashier does not need to see revenue, and a support agent should not touch routers. Roles set what each person can view, add, edit and delete across customers, the network, money and outreach, with two-factor sign-in and codes for sensitive actions.

Protected revenue

Hide revenue figures from staff who take payments.

Safe networks

Keep router and plan settings to the people who manage them.

Fine control

View, details, add, edit and delete per resource.

Secure sign-in

Two-factor authentication and codes for sensitive actions.

How it works

Roles decide what each staff member can see and do. Permissions are set per resource and action, so a cashier can take payments without seeing revenue figures or touching a router.

How ISPs use it

Cashiers

Take payments and look up accounts without seeing totals.

Technicians

Manage routers and equipment without touching money.

Growing teams

Add staff with confidence as the ISP gets bigger.

Add your team safely. Try it for fourteen days.

Create roles for cashiers, support and technicians, and each person signs in with only their access.