Nobody falls through
Every prospect has an owner, a stage and a due date, and overdue follow-ups stand out.
Subscribers and support
Leads and sales pipeline
for ISPs
Every enquiry becomes a customer
Stop losing new customers between the first call and the installation. Enquiries arrive by phone, WhatsApp and walk-ins, and without a system they live in notebooks and chat threads until someone forgets to call back. Leads puts every prospect on one board with an owner and a next action, and converting a lead creates the subscriber with its whole history attached.
Hot leads first
Mark leads hot, warm or cold so the team calls the ones most likely to sign.
No re-typing
Converting a lead creates the subscriber account from what you already captured.
Know what sells
See which sources and packages bring customers, and which leads were lost.
How it works
Leads holds prospective subscribers before they have an account. Each lead moves across a board of stages with an owner, a next action and a due date, and converting it creates the subscriber with the lead's history attached.
How ISPs use it
Estate roll-outs
Collect interest in a new area before you run fiber, then schedule site surveys from the board.
Sales teams on commission
Assign leads to each salesperson and see what they have converted.
Walk-in shops
Log customers who ask at the counter so none of them wait for a call that never comes.
More in Customers
Subscriber management
Keep identity, contacts, packages, balances and access state together from sign-up through renewal.
Subscriber imports
Bring existing subscriber records into Centipid in controlled batches with validation before accounts go live.
Subscriber portal
Give subscribers one place to see balances, invoices, receipts, packages and renewal options.
Built for operators. Free for fourteen days.
Onboarding support connects your first MikroTik router and payment gateway.