Nobody falls through
Every prospect has an owner, a stage and a due date, and overdue follow-ups stand out.
Every enquiry becomes a customer
Stop losing new customers between the first call and the installation. Enquiries arrive by phone, WhatsApp and walk-ins, and without a system they live in notebooks and chat threads until someone forgets to call back. Leads puts every prospect on one board with an owner and a next action, and converting a lead creates the subscriber with its whole history attached.
Hot leads first
Mark leads hot, warm or cold so the team calls the ones most likely to sign.
No re-typing
Converting a lead creates the subscriber account from what you already captured.
Know what sells
See which sources and packages bring customers, and which leads were lost.
How it works
Leads holds prospective subscribers before they have an account. Each lead moves across a board of stages with an owner, a next action and a due date, and converting it creates the subscriber with the lead's history attached.
How ISPs use it
Estate roll-outs
Collect interest in a new area before you run fiber, then schedule site surveys from the board.
Sales teams on commission
Assign leads to each salesperson and see what they have converted.
Walk-in shops
Log customers who ask at the counter so none of them wait for a call that never comes.
More in Customers
Subscriber management →
Keep identity, contacts, packages, balances and access state together, from sign-up to renewal.
Subscriber imports →
Bring existing records into Centipid in controlled batches, with validation before accounts go live.
Subscriber portal →
Subscribers see their balances, invoices, receipts, packages and renewal options in one place.
Follow up every lead. Try it for fourteen days.
Put this week’s prospects on one board and convert the ones who sign into subscribers.