Fewer calls
Balance, expiry and usage are on the customer’s own home screen.
Subscribers and support
Subscriber portal
for ISPs
Customers serve themselves
Let subscribers pay, renew and check their usage without calling you. Most support calls are simple: how much do I owe, when does my package end, how do I pay. The subscriber portal answers them. Customers sign in to see their plan, data and balance, pay or renew, redeem a voucher and raise a ticket, at any hour.
Paid on time
Customers top up or renew from the portal the moment they are reminded.
Vouchers accepted
Codes bought from your agents are redeemed straight into the account.
Issues in writing
Tickets raised in the portal arrive with the account attached.
How it works
The subscriber portal is the customer's own view of their account. Subscribers sign in to see their plan, usage and balance, pay or renew, redeem a voucher and raise a ticket without calling the ISP.
How ISPs use it
Month-end renewals
Customers renew themselves when the reminder arrives, even at night.
Heavy data users
Subscribers watch their own usage before they reach the fair use limit.
Small support teams
Answer the questions that matter while the portal handles balances and receipts.
More in Customers
Leads and sales pipeline
Track prospects, follow-up work and conversion into subscriber accounts without losing the commercial history.
Subscriber management
Keep identity, contacts, packages, balances and access state together from sign-up through renewal.
Subscriber imports
Bring existing subscriber records into Centipid in controlled batches with validation before accounts go live.
Built for operators. Free for fourteen days.
Onboarding support connects your first MikroTik router and payment gateway.